Private Policy

Privacy Policy

At Our Bottles, we are committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, and protect your data when you visit our website or place an order with us.

Information We Collect

We may collect the following information:

  • Name
  • Billing & shipping address
  • Email address
  • Phone number
  • Payment details
  • Order history
  • Website usage information

How We Use Your Information

We use customer information to:

  • Process and deliver orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and important communications
  • Prevent fraud and unauthorised transactions

Payment Security

All payments are processed securely through trusted third-party payment providers. We do not store full payment card information on our servers.

Sharing Information

We do not sell or rent customer information to third parties.

Information may only be shared with trusted service providers necessary for:

  • Payment processing
  • Shipping and delivery
  • Website functionality
  • Legal compliance

Cookies

Our website may use cookies to improve user experience, analyse website traffic, and personalise content.

Customers can manage cookie preferences through their browser settings.

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your information
  • Withdraw marketing consent

To make a request, contact:
info@ourbottles.co.uk

Contact Information

Our Bottles
90 Darlington Street
Wolverhampton
WV1 4HJ
United Kingdom

Email: info@ourbottles.co.uk
Phone: 01902 239168

Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

We may update this policy from time to time.